System Features
A Modern Phone System should take advantage of ALL existing technologies to give you the ability to customize your system to make it work the way you want it to. This includes traditional Analog, Digital and VOIP technologies. Each Bringing a unique set of advantages. With features like...
- Auto-Attendant / IVR
- Voice Mail with web control panel
- Call Transfer
- Call Park
- Caller ID Name and Number
- Day/Night Ring
- Music on Hold, Custom Music on hold
- Intercom
- Paging
- Message Waiting Indicator
- Redial
- Speed Dial
- Analog and DID Interface
- Voice mail to Email Delivery
- SMS Notification
- FindMe-FollowMe
- Account Codes
- Call Recording
- VOIP Service ready
- SIP Trunking ready
- PRI ready
- Remote Management and Programming
- Online Operator Panel
- Branch Office Integration
- Blacklist Numbers
- Wake-up calls
- Call Detail reporting
- Private Path
- All INCLUDED!!!
- You Also Get These Call Center Features:
- Multiple IVR
- Multiple Language support
- Call Monitor, Whisper/Barge
- Voice Mail Blast Groups
- Hot Desking
- Conference Bridges with Web Interface
- UNLIMITED EXTENSIONS
- Call Queuing
- Call Back Feature
- Text to Speech
- ACD Management
- Predictive Dialer
** Optional Add-On Modules **
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- Unlimited Free Desktop Send-Receive e-Faxing
- Screen Pop
- Website Click to Call Application
- Speech-To-Text
- CRM Integration
- MS Outlook Integration
- CALL CENTER EDITION - (including special Call Center Software)
Call 615-724-5620
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Professional Installation Includes: Software Install with programming & testing; Site installation (Tower, Rack-Mount or Wall-Mount available); Telecom testing with hookups; System configuration (IVR/Auto-attendant, ring groups, extensions etc.); Handset placement and programming; User training; Unlimited 30 day phone & email user support included with every system. (Professional Cabling technicians available if existing cabling is deficient or non-existent)
All new systems include a minimum 2 year parts and labor warranty (some brands longer). Extended Warranty and/or Maintenance Agreement with Off-Site Backup of system settings & voice mail available for an annual fee.
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